Wholesale Account Manager

6 days ago

Libya CEQUENS Full time 30,000 - 60,000 per year

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.

Job Overview:

The SMS Wholesale Account Manager is responsible for managing and expanding wholesale SMS trading relationships with global partners, including aggregators, MNOs, and enterprises. This role focuses on maximizing revenue, profitability, and traffic volumes through strategic account management, commercial negotiations, and market analysis.

Key Responsibilities

Account Management

  • Manage day-to-day relationships with wholesale partners, including SMS aggregators, hubs, and operators.
  • Act as the primary point of contact for assigned wholesale accounts.
  • Ensure timely resolution of disputes, billing issues, and service delivery challenges.
  • Build long-term partnerships by providing excellent customer support and proactive communication.

Business Development & Sales

  • Identify new wholesale opportunities and onboard global SMS partners.
  • Negotiate commercial agreements (buy/sell rates, traffic commitments, routing terms).
  • Drive revenue growth by increasing traffic exchange and margins on assigned accounts.
  • Develop strategies for competitive pricing and profitable trading in line with company targets.

Market & Commercial Analysis

  • Monitor A2P SMS market trends, traffic flows, and competitor activities.
  • Analyze buying and selling routes to maximize profitability through traffic mixing and optimization.
  • Track account performance (volumes, margins, quality KPIs) and report to management.

Operational & Technical Coordination

  • Coordinate with the routing/operations team to ensure high-quality SMS delivery.
  • Support fraud prevention and compliance efforts by ensuring traffic aligns with regulations and partner requirements.
  • Work closely with finance to ensure accurate invoicing, timely collections, and dispute management

Education & Experience

  • Bachelor's degree in Business, Telecommunications, or related field.
  • 3–5 years of experience in SMS wholesale, carrier relations, or telecom account management.
  • Strong track record in commercial negotiations and managing global accounts.

Skills & Competencies

  • Deep understanding of A2P SMS market dynamics, pricing, and routing.
  • Excellent negotiation, communication, and relationship management skills.
  • Analytical mindset with strong numerical and reporting skills.
  • Ability to work under pressure in a fast-paced, trading-driven environment.
  • Fluency in English (additional languages are a plus).

  • Account Manager

    2 weeks ago

    Tripoli, Tarabulus, , Libya Dawaam Full time 30,000 - 60,000 per year

    Weare seeking on behalf of our client (Account Manager) to manage accounting andfinancial operations across Retail, B2B, and Projects, ensuring accuracy inrecords, sales data management, and cashier supervision.  Responsibilities: FinancialManagement: Overseeaccounts, reconciliation, tax filings, and reporting.CashHandling:Supervise cashier operations,...

  • Account Manager

    2 weeks ago

    Tripoli, Tarabulus, , Libya Dawaam Full time 10,000 - 20,000 per year

    On behalf ofour client one of the leading companies in advertising and marketing, we arehiring an (Account Manager) To support the growth of customer portfolio, weare looking for a structured, intelligent and committed profile, capable ofcarrying out customer relations with high standards and benevolence.Responsibilities:Manage anddevelop a portfolio of...

  • Accountant

    6 days ago

    Libya Multilink Management Consultants Full time 10,000 - 30,000 per year

    Role & responsibilitiesFinancial Data Entry experience in related steel fabrication fieldGeneral Ledger ManagementStrong proficiency in Microsoft Excel.Energetic and capable of managing tasks efficiently.Accounts Payable and ReceivableOracle ERP ReportingCompliance and ReconciliationPreferred candidate profileBachelors degree in accounting, MBA...

  • Accountant

    2 weeks ago

    Tripoli, Tripoli, Libya, Dawaam Full time 15,000 - 30,000 per year

    Home Solutions seeks a skilled Accountant to support financial operations related to the sales and distribution of Danube's products in Libya.Key Responsibilities:Maintain accurate financial records, including daily cash flow reconciliation and bank deposits.Oversee expense management and prepare monthly profit and loss statements.Document and process sales...

  • HR Manager

    2 weeks ago

    طرابلس, , Libya Hemfa Talent Full time 40,000 - 55,000 per year

    To lead and managethe Human Resources department, ensuring alignment with the company's strategicobjectives while fostering a culture of inclusivity, high performance, andcontinuous improvement. The HR Manager will oversee all HR functions, includingtalent acquisition, employee relations, performance management, payroll,compliance with Libyan Labor Law, and...

  • Athletic Fellow/Intern – Compliance, Development and Business Operations

    2 weeks ago

    Libya SLU Applicant Job Site Full time $10,000 - $30,000 per year

    Job SummarySelected candidate shall be involved with the department's financial management such as assist with the accuracy of all purchase requisitions and travel expense accounts; Assist with budget reports and special projects as needed; Review expenditures requests throughout the year, including, operating and supplies, equipment purchases, and...

  • Benefits Analyst III

    2 weeks ago

    Libya SLU Applicant Job Site Full time 20,000 - 40,000 per year

    Job SummaryUnder general direction, the Benefits Analyst III works on a cross-functional team to identify and recommend strategic changes to Saint Louis University's benefit plans. As a direct report to the Manager of Compensation and Benefits, this position is responsible for job activities that include analysis, design and administration of employer...

  • Cost Controller

    6 days ago

    Libya Multilink Management Consultants Full time 60,000 - 120,000 per year

    Role & responsibilitiesBudgeting & Cost EstimationCost Monitoring & ForecastingP Variance Analysis & Reporting 6- Procurement &Subcontractor CoordinationProject Controls & Change ManagementInventory & Production Cost SupportProcess Improvement & Strategic InitiativesPreferred candidate profileCost Controller Steel Fabrication / ConstructionBachelor's degree...

  • Specialist, Material Planning

    2 weeks ago

    Libya alfanar Full time 40,000 - 60,000 per year

    Requisition ID:16058  Job Country:    Saudi Arabia (SA) Job City: Riyadh   Group Overview:   Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.  alfanar Building Systems   alfanar Construction is classified as a...