customer services

Dawaam is recruiting Service Officers (SO) on behalf of a Libyan company managing visa processing operations for an EU Embassy.The Service Officer will be responsible for receiving applicants, entering their information into the VFS system (training provided), and ensuring all applications are processed with accuracy, professionalism, and...

Job Purpose:The Physical Marketing & Business Development role is responsible for expanding PGL's market presence within the Libya Country through direct field engagement, showroom visits, relationship building, lead generation, customer follow-up, market intelligence gathering, and brand promotion.The role focuses on developing long-term business...

Job Description:We are looking for an experienced and professional Client Relationship Manager to join our digital marketing team. The Client Relationship Manager will be responsible for managing client relationships and developing strategies to increase customer satisfaction. This includes developing a system to reliably and effectively manage clients and...

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional...

Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) Location: Tripoli Employment Type: Freelance (On-Call Basis) Priority: High (Immediate Hiring) Role Overview We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments. This...

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from...

We are seeking a highly organized, detail-oriented, and reliable Accounts Receivable Clerk to support daily accounts receivable activities and maintain accurate customer and financial records. The ideal candidate will assist with invoicing, payment processing, account reconciliation, and customer account maintenance while ensuring transactions are processed...

We are seeking a proactive and results-driven Appointment Setter to connect with potential customers, qualify leads, and schedule appointments for the sales team. The ideal candidate is an excellent communicator who is comfortable initiating conversations, handling objections, and consistently following up with prospects to generate qualified...

Position: Pharmacy Technician Job Overview: We are currently seeking a highly motivated and skilled Pharmacy Technician to join our client's team. The ideal candidate will have a strong background in pharmacy operations and possess excellent customer service skills. This is a full-time position. Key Responsibilities: - Assisting the pharmacist in filling...

Join our Team About this opportunity: We are seeking a Domain Sales Manager to drive Ericsson's Cloud Software and Services domain sales in the EMEA market area. This role involves supporting the KAM organization in growing the business for Ericsson's portfolio with existing and potential new customers, supporting with case preparation, account planning,...

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from...

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from...

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from...

We are looking for a proactive, organized, and client-focused Client Success Specialist to build strong client relationships, provide ongoing support, and help clients achieve their goals. The ideal candidate will have excellent communication and problem-solving skills, with a strong focus on client satisfaction and long-term...

We are seeking a proactive and client-focused Client Support Specialist to provide professional assistance, resolve client concerns, and ensure a positive experience throughout the client relationship. The ideal candidate is an excellent communicator who can understand client needs, manage requests efficiently, and build strong professional...

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from...

We are seeking a highly organized, detail-oriented, and financially responsible Accounts Receivable Specialist to manage and maintain the company’s accounts receivable activities. The ideal candidate will ensure customer invoices, payments, account balances, and financial records are processed accurately and on time while maintaining professional...

We are seeking a highly organized, detail-oriented, and reliable Billing Specialist to manage billing activities and ensure invoices, payments, and customer account information are processed accurately and on time. The ideal candidate will have strong numerical skills, attention to detail, and the ability to resolve billing issues while maintaining...

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from...

Job Title: Account ManagerLocation: Tripoli, LibyaWorking Hours: Full time - Sunday to Thursday.Job Summary:We’re assisting our client in finding a skilled and driven Account Manager to join their team. This role involves managing key accounts, ensuring customer satisfaction, and driving revenue growth. You will be responsible for developing and...