Technical Support Engineer

2 weeks ago

Tripoli Tarabulus Libya Dawaam Full time

We areseeking, on behalf of our client, (Technical Support Engineer) provides support forinternal systems and external services, contributing to system administration,networking, and web management. Responsibilities:Providetechnical support for system administration, web hosting, domain registration,and general IT infrastructure.Respond tocustomer inquiries across various channels with timely and professionalsolutions.Collaboratewith team members to troubleshoot and resolve IT -related issues effectively.Maintainaccurate records of support activities, customer interactions, and systemupdates.Monitorsystem performance, troubleshoot software/hardware issues, and suggestimprovements.Participatein internal IT projects and assist in various ICT functions as needed.Promote acollaborative, flexible team culture while sharing knowledge and improvingservice quality.RequirementsBachelor'sdegree in IT, Computer Engineering, Telecommunications, or related field with 0–3 years of experience in technical or customersupport roles.Basic ITknowledge plus strong communication and problem -solving abilities.Team playerwith initiative and eagerness to learn and grow.

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