Senior Customer Relationship Management Specialist

6 days ago


Tripoli, Tripoli, Libya beBeeDynamics Full time

Job Overview

We seek a seasoned professional to design, implement, and optimize customer relationship management (CRM) systems that drive business growth and improve customer engagement.

Key Responsibilities:

  • Develop and deploy CRM solutions that meet business needs by leveraging Microsoft Dynamics 365 Customer Engagement.
  • Configure and customize Dynamics 365 modules to enhance customer service and sales capabilities.
  • Design and develop workflows, plugins, Power Automate flows, and custom applications to streamline business processes.
  • Integrate Dynamics 365 CRM with other enterprise systems and third-party applications.
  • Collaborate with stakeholders to gather business requirements and translate them into technical solutions.
  • Perform data migration, system upgrades, and performance optimization to ensure seamless operations.
  • Maintain security, data governance, and regulatory compliance in CRM solutions.
  • Provide technical support and troubleshooting for end-users and junior team members.

Requirements:

Qualifications & Skills:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 5 years of experience with Microsoft Dynamics 365 CRM (Customer Engagement).
  • Strong proficiency in Power Platform, Power Automate, Power Apps, and Dataverse.
  • Expertise in customizing forms, entities, business rules, workflows, and security roles.
  • Proficiency in C#, JavaScript, .NET, and SQL Server.
  • Experience with REST/SOAP APIs and integrating Dynamics 365 with other enterprise systems.
  • Familiarity with Agile methodologies.
  • Excellent problem-solving and communication skills.

Preferred Qualifications:

Microsoft certifications in Dynamics 365 CRM or Power Platform are highly preferred.



  • Tripoli, Tripoli, Libya beBeeProject Full time

    Job Title:Project Manager OperationsAre you an organized and strategic thinker with a passion for project management? We are seeking a skilled Project Manager to oversee the execution of various projects across multiple departments.The ideal candidate will possess excellent leadership, communication, and interpersonal skills, as well as strong analytical and...


  • Tripoli, Tripoli, Libya beBeeMarketing Full time

    Campaign Manager Job Summary">This is a dynamic and creative role that involves planning, executing, and optimizing multi-channel marketing campaigns. The successful candidate will have experience in campaign management and a proven track record of successfully managing and executing marketing campaigns across various channels. We are looking for someone who...


  • Tripoli, Tripoli, Libya beBeeBilling Full time

    Senior Billing ConsultantWe are seeking a highly skilled Senior Billing Consultant to design, implement and optimize billing and invoicing solutions using Microsoft Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE).The ideal candidate will have deep expertise in billing, invoicing, subscription management, and financial transactions within...


  • Tripoli, Tripoli, Libya beBeeMarketing Full time

    Job DescriptionOur organization is seeking a strategic Senior Marketing Manager to spearhead the development and execution of high-impact marketing campaigns. As a key member of our team, you will drive the direction of our marketing initiatives, ensuring alignment with business objectives while delivering exceptional results.This role requires a deep...


  • Tripoli, Tripoli, Libya beBeeDataDriven Full time

    **Job Title:** Senior Campaign ManagerWe are seeking an accomplished Senior Campaign Manager to spearhead data-driven marketing initiatives. This strategic role demands a sophisticated approach, leveraging advanced data science methodologies to drive impactful campaigns.**Key Responsibilities:Develop and execute data-centric marketing campaign strategies...


  • Tripoli, Tripoli, Libya beBeeSoftware Full time

    Software Quality Assurance SpecialistIn this role, you will be responsible for ensuring the quality and functionality of software products. You will design, develop, and execute test plans and cases to guarantee that our software meets the highest standards.Our ideal candidate will have a solid understanding of software testing methodologies and tools,...


  • Tripoli, Tripoli, Libya beBeeLeadership Full time

    Job TitleWe are seeking a seasoned Project Management Office Leader to enhance our project management capabilities and drive the successful execution of high-impact initiatives.This pivotal role requires a professional who can lead project management efforts, enhance project governance, and ensure alignment with organizational objectives. The ideal candidate...


  • Tripoli, Tripoli, Libya beBeeTechnicalArchitect Full time €90,000 - €120,000

    Microsoft Dynamics 365 Technical Architect RoleWe are seeking a highly skilled Microsoft Dynamics 365 Technical Architect to join our team. This is an exciting opportunity for a technical professional who is passionate about delivering high-quality solutions using Microsoft's enterprise software.Job DescriptionThe successful candidate will be responsible for...


  • Tripoli, Tripoli, Libya beBeeCustomer Full time

    Key Responsibilities:Manage customer calls and respond to inquiries in a timely manner.Provide accurate information about products and services, actively listening to customers' needs and concerns.Issue Resolution:Efficiently identify and resolve customer complaints while maintaining a positive experience.Data Entry and Documentation:Accurately record and...

  • Data Science Leader

    6 days ago


    Tripoli, Tripoli, Libya beBeeData Full time

    Lead Data Science StrategistThe ideal candidate will be a visionary leader with a strong passion for data science and analytics. With a proven track record of delivering impactful solutions, this individual will be responsible for driving innovation and excellence in our organization.Responsibilities:• Develop and execute a comprehensive data science...