Mental Health

Job overview

An exciting opportunity has arisen for a band 5 (without professional registration) to join the team in a key role within the 24/7 Mental Health First Response service (111 Press 2), where you will be the first point of contact for people who may require urgent mental health support.

Advert

The successful applicant will:

Work within a multidisciplinary mental health care team, with a varying composition.

The post holder must be able to communicate effectively and professionally with a range of people, including people in distress, their families and carers, professionals contacting the service and colleagues. 

Work within a service that provides mental health support 24 hours a day and 7 days a week.

The post holder must therefore be flexible with regards to their working hours. 

Work within a multidisciplinary mental health care team, with a varying composition. The post holder must be able to communicate effectively and professionally with a range of people, including people in distress, their families and carers, professionals contacting the service and colleagues. 

Understand when it is necessary to escalate the call to a relevant registrant, clinician, service or organisation, and be able to confidently manage the transition in collaboration with the relevant person/people.

Have access to information regarding local services that people can be introduced to, so that appropriate and continued support is made available where the caller requires more support than can be offered by the Mental Health & Wellbeing Practitioner.

Be trauma informed and be aware of the social determinants of mental health when developing a support plan with each person accessing the service.

Working for our organisation

Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation. 

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.